We’re back up

| October 23, 2007

Our web-hosting firm, without any prior notice, turned off our web site at around 11:00 am PDT on Tuesday morning. I found out about 20 minutes later that is was due to bandwidth issues; we had had about 35,000 hits since Monday morning, and we had about 1,400 people on line simultaneously at the time they shut it off, and since the site was hosted on a shared server, they weren’t willing to put up with the load.

I immediately called them, waving my credit card and explaining the critical nature of the information we were posting; I agreed to pay for a dedicated server. They said they would have things back up by about 2 pm PDT. The site wasn’t back up and functional until about 9:30 pm PDT, over 10 hours after they disabled it.

Sorry for that long delay during a critical time. Bruce Henderson and I will do our best to get things back up and posting here.  ..bruce..

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Category: Main, SAN DIEGO EMERGENCIES, San Diego Fires

About the Author ()

Webster is Principal and Founder at Bruce F. Webster & Associates, as well as an Adjunct Professor of Computer Science at Brigham Young University. He works with organizations to help them with troubled or failed information technology (IT) projects. He has also worked in several dozen legal cases as a consultant and as a testifying expert, both in the United States and Japan. He can be reached at bwebster@bfwa.com, or you can follow him on Twitter as @bfwebster.

Comments (2)

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  1. jimslade says:

    you wouldn’t want to mention the isp by any chance, would you? i try to avoid idiot isp’s.

  2. Klug says:

    If you would post a tipjar button, I’m guessing that people would chip in. I would.