I’ve been hired by Ziff Davis Enterprises to write a weekly column on IT Management for the online version of Baseline. The column itself will be based on materials I’m writing for my (forthcoming) book, Surviving Complexity. My first column is up: “Lies, Damned Lies, and Metrics (Part I)”; here’s the opening paragraph:
When Capers Jones published Assessment and Control of Software Risks (Yourdon Press, 1994), he identified the most serious software risk in IT projects as “Inaccurate Metrics,” and the second most serious software risk as “Inadequate Measurement”. I remember being startled when I first read that back in 1995—they certainly weren’t what I would have chosen—and other authorities in the field criticized his choices. Yet, in the intervening years, I have moved closer and closer to Jones’ point of view.
Check it out, and please feel free to Digg it, Slashdot it, etc. ..bruce w..